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Velkommen til Executive Master of Management-programmet PROSJEKTLEDELSE.

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Presentasjon om: "Velkommen til Executive Master of Management-programmet PROSJEKTLEDELSE."— Utskrift av presentasjonen:

1 Velkommen til Executive Master of Management-programmet PROSJEKTLEDELSE

2 Professor, BI Norwegian School of Management Professor, KITE, Linköping University Education: Harvard Business School, MIT, and LiU Visiting professor/scholar: Cranfield School of Management, Ecole Polytechnique, MIT Core faculty/director: Advanced Project Management, PMEX Executive MBA, MM PM Research on: Project-based organizations, project management, Human Resource Management, technical consultants. Research in collaboration with: Astra Zeneca, Saab, Volvo Cars, Volvo Aero, Tetra Pak, ABB, Skanska, Scania, and Ericsson. Jonas Söderlund

3 “Projects are plagued with failures…” “90 percent of all projects fail…” “There is something wrong with our theory of project management…” “70 % of all projects exceed time and budget.” ”Projects deliver disappointing value.” ”We need to rethink our current way of managing projects”

4 PROJECTCost overrun (%) Boston’s artery/tunnel project196 Humber bridge, UK175 Boston-Washington-New York rail, USA130 Great Belt rail tunnel, Denmark110 A6 Motorway Chapel-en-le-Frith/Whaley bypass, UK100 Shinkansen Joetsu rail line, Japan100 Washington metro, USA85 Channel tunnel, UK, France80 Karlsruhe-Bretten light rail, Germany80 Öresund access links, Denmark70 Mexico City metro line60 Paris-Auber-Nanterre rail line60 Tyne and Wear metro, UK55 Great Belt link, Denmark54 Öresund coast-to-coast link, Denmark/Sweden26

5 Nature and success of projects

6 6

7 Biased Decision Making  “We believe it is true!”  Optimism bias and Delusions of success  Lovallo & Kahneman (2003) Strategic Misrepresentation  “We know what we are doing, we do it anyway”  Inaccurate forecasts and Reference class forecasting  Flyvbjerg (2006)

8 Uncertainty – poorly understood or poorly managed?

9 And the No.1 rule of project management is…..

10 1. Embrace uncertainty. Expect the unexpected. There is far more that we don't know and can't know than what we can anticipate. Be resilient to what life throws at you. Anticipate that your team will learn something along the way that can and should change what you have promised and how you can deliver on your promises.

11 Type of uncertainty Project manager’s role Managing tasksManaging relationships Variation Cost, time and performance levels vary randomly, but in a predictable range. Troubleshooter and expeditor. Managers must plan with buffers and use disciplined execution. Planning: simulate scenarios, insert buffers at strategic points in critical path, set control limits at which to take corrective action. Execution: monitor deviation from intermediate targets. Planning: identify and communicate expected performance criteria. Execution: monitor performance against criteria, establish some flexibility with key stakeholders. Foreseen uncertainty A few known factors will influence, but in unpredictable ways. Consolidator of project achievements. Managers must identify risks, prevent threats and develop contingency plans. Planning: anticipate alternative paths to project goal by using decision-tree technique, use risk lists, contingency planning and decision analysis. Execution: identify occurrences of foreseen risks and trigger contingencies. Planning: increase awareness for changes in environment relative to known criteria or dimensions. Execution: inform and motivate stakeholders to cope with switches in project execution. Unforeseen uncertainty One or more major influence factors cannot be predicted. Flexible orchestrator and networker and ambassador. Must solve new problems and modify both targets and methods. Planning: build in the ability to add a set of new tasks to the decision tree, plan iteratively. Execution: scan the horizon for early signs of unanticipated influences. Planning: mobilize new partners in the network to help solve new challenges. Execution: maintain flexible relationships, communicate with stakeholders, develop beneficial dependencies. Chaos Unforeseen events completely invalidate the project’s target, planning and approach. Entrepreneur and knowledge manager. Managers must repeatedly and completely redefine the project. Planning: iterate continually and gradually select final approach, use parallel development. Execution: verify goals on the basis of learning; plan only to next verification, prototype rapidly, make go/no-go decisions ruthlessly. Planning: build long-term relationships with aligned interests, seek partnerships. Execution: link closely with users. leaders in the field, solicit direct and constant feedback from markets. technology providers.

12 Project Success and Value Creation

13 13 Efficiency Impact on customer Impact on team Business and direct success Preparation for future Project Success Meeting schedule Meeting budget Meeting requirements and specifications Other efficiencies Customer satisfaction and loyalty Benefit to customer Extent of use Brand name recognition Team satisfaction Skill development Team member growth Team member retention No burnout ROI, ROE Sales Profits Market share Cash flow Service quality New technology New market New product line New core competency New organizational capability

14 14 Time frame Success dimensions ShortMediumLong Efficiency Impact on team Business and direct success Impact on customer Preparation for future Project Success

15 Velkommen til Executive Master of Management-programmet PROSJEKTLEDELSE

16 1.Prosjektifisering og prosjektets fundament 2.Planlegging og håndtering av usikkerhet 3.Organisering, relasjoner og interessenthåndtering 4.Oppfølging, læring og gevinstrealisering 5.Lederskap og teamarbeid i prosjektet 6.Den prosjektorienterte virksomheten MM-programmet: 6 samlinger

17 Samling i Nydalen Nettaktivitet Periode 1 Periode 2 Periode 3 Periode 4 Selvstudium Bolk 1 Bolk 2 Bolk 3 Bolk 4 Innsendinger Nr 1 Nr 2 Nr 3 Prosjektoppgaven Del 1 Del 2 Del 3 Del 4 PROSJEKTOPPGAVE&EKSAMENPROSJEKTOPPGAVE&EKSAMEN

18 4 Intensivsamlinger Samling 1 Prosjektets fundament Samling 2 Planlegging av prosjekter Samling 3 Organisering, oppfølging og styring Samling 4 Lederskap og ledelse i prosjekter og prosjektvirksomheter

19 Prosjektoppgaven ordinært program Beskrive et virkelig prosjekt, som er i virksomhet i hele eller deler av studieperioden Analysere en eller flere problemstillinger i tilknytning til prosjektet

20 Prosjektoppgaven avsluttende program Et lite forskningsprosjekt med ambisjon å bidra til den samlede kunnskapen på området Sentralt å gjøre seg kjent med forskningslitteraturen på området Fritt valg av tema, men temaet ska ha tydelig koppling og relevans for prosjektledelsesfaget Empirisk eller rent teoretisk, kvalitativ eller empirisk Innledningsvis veiledning i gruppe. Siden mer fokusert individuell veiledning

21 Prosjektledelsegruppen på BI Anne Live Vaagaasar Jonas Söderlund Erling S. Andersen Jan Terje Karlsen Ralf Müller Kim van Oorschot Donatella de Paoli Jon Lereim Morten Juel Hansen Therese Dille Anne Berit Swanberg Andrew Davies Hans Solli Saether Katrine Sveen Fjellestad, adm.


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