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Hvordan lære seg Microsoft Dynamics CRM 3.0. Generell produktinformasjon og lenker •www.microsoft.com/crmwww.microsoft.com/crm •www.microsoft.no/crmwww.microsoft.no/crm.

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Presentasjon om: "Hvordan lære seg Microsoft Dynamics CRM 3.0. Generell produktinformasjon og lenker •www.microsoft.com/crmwww.microsoft.com/crm •www.microsoft.no/crmwww.microsoft.no/crm."— Utskrift av presentasjonen:

1 Hvordan lære seg Microsoft Dynamics CRM 3.0

2 Generell produktinformasjon og lenker •www.microsoft.com/crmwww.microsoft.com/crm •www.microsoft.no/crmwww.microsoft.no/crm

3 Small Business Edition training •Gratis kursdokumentasjon for medlemmer av MSPP https://partner.microsoft.com/ https://partner.microsoft.com/ –Courseware: Implementing Microsoft Dynamics CRM 3.0 Small Business Edition Use this courseware to learn how to install and configure Microsoft Dynamics CRM 3.0 Small Business Edition. Also, review how to perform end-user tasks via the Marketing Automation, Sales Management, and Customer Service modules of Microsoft CRM.Courseware: Implementing Microsoft Dynamics CRM 3.0 Small Business Edition –Courseware: Using Microsoft Dynamics CRM 3.0 Small Business Edition Use this courseware to learn basic Microsoft CRM concepts including object type, navigation, and user interface. Also, review how to perform end-user tasks via the Marketing Automation, Sales Management, and Customer Service modules of Microsoft CRM.Courseware: Using Microsoft Dynamics CRM 3.0 Small Business Edition NB! Er også relevant for Professional Edition

4 Demo-miljø •Online-demo: •Virtual PC (VPC): –Ferdig oppsatt demomiljø i en virtuell installasjon kan lastes ned fra Virtual PC Demonstration with Microsoft Dynamics CRM 3.0Virtual PC Demonstration with Microsoft Dynamics CRM 3.0 –Denne krever mye RAM, minimum 1 GB, helst 2 GB på PC-en som brukes som vert (host PC) –Perfekt for å lære seg systemet og for å bruke til demo for kunder!

5 Klasseromsundervisning •Masterminds: •http://www.masterminds.no/mmweb/courses/categ ory.aspx?id= a ca9-bac7- 9d7e0bd2eb15http://www.masterminds.no/mmweb/courses/categ ory.aspx?id= a ca9-bac7- 9d7e0bd2eb15 (www.masterminds.no/kurs)www.masterminds.no/kurs

6 What’s new training •New Microsoft Dynamics CRM 3.0 Training What's New in Microsoft Dynamics CRM 3.0 training is a robust, demonstration-driven offering covering all new features and functions found in Microsoft Dynamics CRM 3.0. The training content is presented in two different workshops: Technical and Applications. These workshops contain all the components needed to run a successful workshop/seminar, including student manual files, PowerPoint presentations, instructor notes, syllabus, and sales tip sheets.New Microsoft Dynamics CRM 3.0 Training

7 Lisensguide – OBLIGATORISK LESNING! •Microsoft Dynamics CRM 3.0 Pricing and Licensing White Paper This paper addresses of availability of Microsoft Dynamics CRM 3.0, licensing structure, sales channels and availability, pricing summary, product registration, internal use licensing for partners, upgrading from a previous version, Microsoft Software Adviser fee claims process, and more.Microsoft Dynamics CRM 3.0 Pricing and Licensing White Paper

8 Annet nyttig Oppdateringer/nedlastninger – VELDIG VIKTIG Å FØLGE MED HER: •CRM-nedlastningerCRM-nedlastninger Microsoft CRM Sandbox – VELDIG VIKTIG Å FØLGE MED HER : •Gratis oppdateringer, kodeeksempler, diskusjonsgrupper og tips: b38e-ee9cbc71a404 b38e-ee9cbc71a404 Rapid Selling System: •Rapid Selling SystemRapid Selling System Implementation Guide: •http://www.microsoft.com/downloads/details.aspx?FamilyID=1ff067f8-4f77-40f0- ae9c-68ada7d4f16a&DisplayLang=enhttp://www.microsoft.com/downloads/details.aspx?FamilyID=1ff067f8-4f77-40f0- ae9c-68ada7d4f16a&DisplayLang=en WebParts •Technical article and sample about how to create a Microsoft CRM SharePoint Web part: us/dnmbscrm3/html/mbs_crmServicePortal.asphttp://msdn.microsoft.com/library/en- us/dnmbscrm3/html/mbs_crmServicePortal.asp Norsk trial-kode: •90-dagers prøveversjon av Microsoft Dynamics CRM 3.0 i norsk utgave: AD-422D-92FA-87FDB2538E2C AD-422D-92FA-87FDB2538E2C •Engelsk og andre språk er også tilgjengelig

9 Skal du huske én adresse… https://partner.microsoft.com/ Her finnes bl.a. presentasjoner (se arkfanen ”Market and Sell”) Eksempler: •Microsoft Dynamics CRM 3.0 Business Decision Maker OverviewMicrosoft Dynamics CRM 3.0 Business Decision Maker Overview •Microsoft Dynamics CRM 3.0 Technical Decision Maker OverviewMicrosoft Dynamics CRM 3.0 Technical Decision Maker Overview

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