Hvordan lære seg Microsoft Dynamics CRM 3.0

Presentasjon om: "Hvordan lære seg Microsoft Dynamics CRM 3.0"— Utskrift av presentasjonen:

1 Hvordan lære seg Microsoft Dynamics CRM 3.0

2 Generell produktinformasjon og lenker

3 Small Business Edition training
Gratis kursdokumentasjon for medlemmer av MSPP Courseware: Implementing Microsoft Dynamics CRM 3.0 Small Business Edition Use this courseware to learn how to install and configure Microsoft Dynamics CRM 3.0 Small Business Edition. Also, review how to perform end-user tasks via the Marketing Automation, Sales Management, and Customer Service modules of Microsoft CRM. Courseware: Using Microsoft Dynamics CRM 3.0 Small Business Edition Use this courseware to learn basic Microsoft CRM concepts including object type, navigation, and user interface. Also, review how to perform end-user tasks via the Marketing Automation, Sales Management, and Customer Service modules of Microsoft CRM. NB! Er også relevant for Professional Edition

4 Demo-miljø Online-demo: http://mscrm.demoservers.com/
Virtual PC (VPC): Ferdig oppsatt demomiljø i en virtuell installasjon kan lastes ned fra Virtual PC Demonstration with Microsoft Dynamics CRM 3.0 Denne krever mye RAM, minimum 1 GB, helst 2 GB på PC-en som brukes som vert (host PC) Perfekt for å lære seg systemet og for å bruke til demo for kunder!

5 Klasseromsundervisning
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6 What’s new training New Microsoft Dynamics CRM 3.0 Training What's New in Microsoft Dynamics CRM 3.0 training is a robust, demonstration-driven offering covering all new features and functions found in Microsoft Dynamics CRM 3.0. The training content is presented in two different workshops: Technical and Applications. These workshops contain all the components needed to run a successful workshop/seminar, including student manual files, PowerPoint presentations, instructor notes, syllabus, and sales tip sheets.

7 Lisensguide – OBLIGATORISK LESNING!
Microsoft Dynamics CRM 3.0 Pricing and Licensing White Paper This paper addresses of availability of Microsoft Dynamics CRM 3.0, licensing structure, sales channels and availability, pricing summary, product registration, internal use licensing for partners, upgrading from a previous version, Microsoft Software Adviser fee claims process, and more.

8 Annet nyttig Oppdateringer/nedlastninger – VELDIG VIKTIG Å FØLGE MED HER: CRM-nedlastninger Microsoft CRM Sandbox – VELDIG VIKTIG Å FØLGE MED HER : Gratis oppdateringer, kodeeksempler, diskusjonsgrupper og tips: Rapid Selling System: Rapid Selling System Implementation Guide: WebParts Technical article and sample about how to create a Microsoft CRM SharePoint Web part: Norsk trial-kode: 90-dagers prøveversjon av Microsoft Dynamics CRM 3.0 i norsk utgave: Engelsk og andre språk er også tilgjengelig

9 Skal du huske én adresse…
Her finnes bl.a. presentasjoner (se arkfanen ”Market and Sell”) Eksempler: Microsoft Dynamics CRM 3.0 Business Decision Maker Overview Microsoft Dynamics CRM 3.0 Technical Decision Maker Overview

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